Our customers usually find the answers they need without having to contact us.  

If your query is not listed below please email us on This email address is being protected from spambots. You need JavaScript enabled to view it. 


[col class="span8"]

[tab id="tab1" class="tabbale" button="nav-tabs"]


[tab_item title="How do I buy Tickets"]


Simply browse through our selection events or type in the name of a specific event you are looking for using our search bar.



Once you've selected an event, Click the "Add to Cart" button and follow the secure payment process through our credit guarantee merchant.



Depending on your chosen event, your ticket will either be delivered in the post, or sent to your email within 2 hours, with your event information and reference number.


Once you've selected, paid  and received your E-ticket.......ENJOY!



[tab_item title="Please resend my E-Ticket/Confirmation"] 

E-Ticket/Confirmation resend:

In the event of not receiving your payment confirmation/e-ticket please fill out the form below with the required information.

FAQ Form

Please enter *

We aim to resolve your query and ensure that you receive your replacement within 24 hours.



[tab_item title="Can I refund my tickets"]

Cancelled event refunds:

You are entitled to a FULL refund (inclusive of fees) should your selected event be cancelled. In this circumstance, we will contact you via email prior to the event. 


Please allow 3-5 working days for the automated refund process.


All tickets distributed by London Ticket Box are 100% guaranteed. 


Any other type of refund:

Each event promotor carries its own refund polices and therefore any queries should be made directly to them. You will find their contact information via the promotional flyer or the listed event.







At The Door Apps 

London Ticket Box - Door Manager App for Android

Copyright © 2010 - 2018 | London Ticket Box. All Rights Reserved.

Please publish modules in offcanvas position.